filters
state:
Show
city:
Show
product:
Show
Show

Retro Fitness - I am about to cancel my membership and

Yes. I will not become a member of this company anymore too much money going to waist moreover, they are not allover ant planetfitness. I hate their customer service why should i have to do a written letter to cancel when i signed up i didn't have to use written letter.
1.0
Details
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Website
#1233130
Reply to reviews
Show

Retro Fitness - I have been experiencing a very unsafe atomosphere

Please contact me via my cell please! 248-613-4098.
1.8
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1225118
Reply to reviews
My wife and I signed twelve month gym contracts, with electronic funds transfer, at the Retro Fitness gym in Monroe (NY)... but after eight months we had some major financial issues, so we asked them if we could cancel our memberships. After a full month of...
Read more
2.8
#1204180
Reply to reviews
Bait & Switch To The Fulliest I joined Freeport Retro Fitness in November of 2017 after checking the gym out and having policy conversations with the manager about attending classes in the Freeport and Hempstead locals. (which are both owed by the same person). I was...
Read more
I didn't like
  • Broken equipment
  • Lack of respect toward members
#1189634
Reply to reviews
So I signed up in Jan 2018. Here it is Feb 2018 and I see on my credit card statement a charge of $35.00. I signed up for they monthly promotion of $19.99. I have the contract that states $19.99 a month for remaining 11 months because I prepaid $19.99 the day I signed...
Read more
#1188522
Reply to reviews
Show

Retro Fitness - Hate this place

I had a membership stopped going, when i lost my bank card i stopped paying for a gym im not using now im being harrassed and its hurting my credit, going with plant fittness much better, i tryed contacting them about this situation and i got a run arround
#1177536
Reply to reviews
I am seriously reconsidering my membership. I find the facility unclean. The male locker room smells like a homeless shelter. I understand the equipment being out-of-date. Since I’m more interested in free weights, that’s less of an issue. I asked for an orientation...
Read more
2.5
I didn't like
  • Lack of training
  • Unclean
#1162230
Reply to reviews
Show

Retro Fitness - New to cancel my membership

They need to write the letter to cancel the membership. Who have a time to spend letters. They make a rules to make a money.don't rob the money please ues the computer key bord. This is 2017 not 1960
#1156595
Reply to reviews
So in my stupidity I signed up for the personal training portion of this gym(no clue what possessed me to do this) in feb of this year. A few months in i had some life changes come up no longer permitting me the flexibility to meet with a trainer. This happened in...
Read more
1.0
#1154290
Reply to reviews
I was content with Retro Fitness until I had to suspend my account due to surgery. I didn't wan to cancel it, just suspend it until I could return healthy. Well, they proceeded to bill me even though I stayed in contact with them. When I sent an email to their website,...
Read more
Anonymous
rdonna71_66

This complaint has not been resolved. Retro Fitness has been unresponsive here and at the BBB.

2.8
I liked
  • Front end personel who made shakes were great
  • Trainer was great
I didn't like
  • Manager who would not keep account suspended
  • Being billed for services i did not use
#1151485
Reply to reviews