Retro fitness in toms river new jersey is awful. Printed out their free pass so my daughter and I could work out together.
They participate but added their own stipulation that you had to have a local address. No problem, I own a summer home on the island,,,nope, has to be on the drivers license. Adding something like this on a corporate coupon is poor management. Girl behind the desk could have cared less when I said I wanted to cancel my membership.
POOR CUSTOMER SERVICE, POOR ATTITUDE. I guess Retro Fitness in Toms River thinks you have to travel 100 miles to get to another gym instead of 2 or 3 miles. Will be cancelling my membership and joining my daughter at CRUNCH in Toms River. I have been her guest and the people there couldn't have been nicer.
RETRO OUT.... CRUNCH IN.
Product or Service Mentioned: Retro Fitness Customer Care.
Reason of review: Not as described.