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I went into the Hempstead location to try and have my husband membership cancelled because he is disable and did this behind my back the staff was rude and unhelpful. I'm disappointed in this gym and I'm very concerned about having people sign contracts you never seen I ask for a copy and there was a check in the place of the signatures. I will hire a lawyer to get out of this membership

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Retro Fitness and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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