Product: Retro Fitness Facility Clear all filters (8 of 8 reviews match)
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Several months ago my daughter asked that her membership be cancelled. She had not realized that such cancellation was due in writing. She was told that this would not be a problem. The following month, noticing that we were still being charged, I called to cancel the...
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1.6
Product
Retro Fitness Facility
I didn't like
  • Cancellation policy
  • Disingenous
  • Owner and coo is rude
#568965
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This is my 2nd complaint about the Ft. Myers location since it has come under new management in March 2014. Still very unprofessional and the manager Tyler continues to display his inability to show proper customer service. Today, as I was passing the counter on my way...
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Anonymous
Anonymous

I have been a,member of this gym since the end of January. I love this place everyone is very nice. I have never heard tyler raise his voice at all. I would recommend this...

Anonymous
Owner

Response From Owner: We're sorry you felt mistreated. That was not our intention! We pride ourselves on professionalism and feel we have improved our members' experience durin...

Product
Retro Fitness Facility
#552081
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East Windsor Retro Fitness, employees are telling the many complaining members that it is a corporate policy the have the music so annoyingly loud. I have never heard of such an inane idea before. Most members listen to their own personal headphones and the rest prefer...
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Retro Fitness East Windsor, New Jersey
Product
Retro Fitness Facility
#511517
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I canceled at the facility in Feb. The next May they were still taking fees every month. The manager kept avoiding my phone calls, finally gave me one month's refund in May. They say you need to pay for 60 days after your membership is canceled because of their billing...
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Product
Retro Fitness Facility
#490648
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Back in october there was one scheduled to open near my home so I signed up for no fees. An employee told me its 20$ per month and that I could stop it whenever so i figured if its better than my current gym ill continue coming here...well thats not completely true. I...
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Anonymous
Anonymous

Not true you should READ your contract clearly it states it's a 60 day notice to get you out of the billing cycle just like any other contract you are locked in for a year jus...

Anonymous
nagger

So you sign contracts without reading them. You will be sued. ***.

Product
Retro Fitness Facility
#471713
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On 11/13/2013 I was trained by Kyle at the Brick NJ location as part of the "FREE" fitness evaluation. At that time I agreed to sign up for weekly training. 2 days later I was contacted by a trainer at the facility who informed me he did not work on Saturdays. The...
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Product
Retro Fitness Facility
#460590
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The actual Retro Fitness facility was agreeable enough but the head of their billing office must be Dutch Schultz! After our year was up I signed my cancellation in June and my wife signed hers in July. In the interim we were issued new credit cards. The remaining...
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Product
Retro Fitness Facility
#355372
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I joined Retro Fitness and utilized the gym for 6 months, moved away more than 25 miles from the facility cancelled my contract, it has been 3 years. They are still charging me the yearly membership plus interest, paid off to First Financial services, now 6 months...
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Anonymous
George Davis

Come on get real dude. Everything is clearly stated in their contract and you have to be a *** to sign into the contract without reading and understanding. It is a 60 day canc...

Anonymous
Mike Lewis

Gues what you ***; you never really cancelled, did you? Other wise they wouldn\'t still be billing you. Wake up dude and stop complaining for your own mistakes! Take respon...

Product
Retro Fitness Facility
#294035
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