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I heard amazing things about the Retro Fitness of Kenvil Location. So I went to try out the gym for myself.

When I entered the gym I was immediately greeted with kindness, their is a women who works in the early mornings who was extremely helpful and knowledgeable. She helped me get onto a 5 day guest pass to try out the gym. I usually go in the early mornings (So if your an early morning person, the women is so pleasant that I would recommend only going in the mornings) but this one time I woke up late and went in the late afternoon and early evening. I was then approached by a man who is the Fitness Director.

Now, don't get me wrong, I'm not in the best shape and I know this but this man wouldn't leave me alone after I already told him NO TEN TIMES! I told him I do not have enough money for personal training, and he kept insisting to buy a personal training package (that I could NOT afford) but he wouldn't take no for an answer. He told him if I can afford to go on vacation with my family then I can afford to pay for personal training. I told him I would have to talk to my husband and then he asked for my husbands number to call him and talk to him!

First off my husband works in the city, he works late hours and doesn't want a strange phone call from a man he doesn't even know about his wife. Plus, that's something the my husband and I need to have a conversation about. He does most of the talking, and if you tell him you can't do something then he will then starts to go on a rant about how I can do whatever I set my mind too. Yes he may be right about that but I don't appreciate going to the gym and sitting there for an hour while he talks about how he is trying to better this gym to better me.

I personally think there was nothing wrong in the gym until I met him. He is the only one in the location who wont take NO for an answer. The gym is awesome if you are a man because the Fitness Director wont talk to you but if you are an older women who has kids and is trying to loose that extra weight, you are the prime target of this man and he will NOT leave you along until you BUY personal training.

I ended up leaving and refuse to go the hours that this man is there. I did end up joining because I loved the gym, but I will only go early in the mornings.

Reason of review: Poor customer service.

Location: 1 Maple Ave, Netcong, NJ 07857, USA

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