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Summary of Retro Fitness Customer Service Calls

186 TOTAL CALLS
68% SUCCESSFUL CONNECTIONS
02:29 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Retro Fitness to Ask about:

Activation/ Cancellation:

  • “Money taken out after cancellation”
  • “Tengo 2 cuentas y quiero cancelar 1”
  • “Cancelation n reinbursement”

Payments and Charges:

  • “Charges”
  • “Payment”
  • “Payment date”

Account:

  • “Because they take money from my account and is to much money and is not event tha time to pay my bill”
  • “My account issue”
  • “I want to know why retro fitness take money in my account today”

Staff:

  • “Staff”
  • “Pay my monthly service”
  • “Customer service”

Request for Information:

  • “Complaint concerning the egregious unproffessionalism of your long branch staff”
  • “Concerning an accident of threatening and intimidation at one of your location”

Employment:

  • “Pay stubs”
  • “W2”

Cards:

  • “Card info”

Return/ Replace:

  • “Corporate & my gym have not returned my emails”

Other:

  • “Me están cobrando un servicio que ya pague.”
  • “Health Code Violation”
  • “Some problems”

Retro Fitness Rating Stats

2.1 out of 5 stars
based on 105 reviews
See all 285 reviews

Rating stats

  1. 46 reviews
  2. 28 reviews
  3. 16 reviews
  4. 6 reviews
  5. 9 reviews

About Retro Fitness

Top 5 Retro Fitness Products

Facility, Gym Facility, Air Conditioner Facility

Top 5 Likes about Retro Fitness

Price, Location, Workers are nice and respectful, Rude and unsettling conversation, Workers

Top 5 Dislikes about Retro Fitness

Cancellation policy, Managers attitude, Bad billing, Lack of training, Lack of respect toward members

Summary

Retro Fitness is a network of gyms. Company claims they are modern gyms with retro price. Monthly fee is only $19.99 and free guest pass option. Retro Fitness has 1 location in Connecticut, 2 locations in Delaware, 1 in Florida, 2 in Georgia, 1 in Miami, 3 in Maryland, 43 in New Jersey, 11 in New York, 7 in Pennsylvania and 2 in Virginia. Retro Fitness offers different types of programs including class and personal trainings. Company offers such services as certified personal coach, activity tracking system, food logging system, custom diet plans, lifestyle menus, healthy recipes, science backed supplements, the ultimate fitness library, unlimited exercise plans, 20% off nutrition products.

Retro Fitness reviews and complaints

Retro Fitness is ranked 38 out of 467 in Fitness Centers category

Area Served

USA

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Retro Fitness Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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