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What gym location was this at? I'm just wondering because I live in Layton Utah and I had a membership to the one and only gym in this area of the state. I came in one day and the gym was closed permanently. I called customer service and they said my payments had been...
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2.2
#961463
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I joined Retro in January, and loved the staff, trainers, instructors, atmosphere and grew close to many gym members. A week ago, November 14, the owner, Bill arrived halfway through the day, kicked EVERYONE out of the building, locked the doors, plastered a couple of...
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4.5
I liked
  • Atmosphere
  • Comraderie
  • Positveness
I didn't like
  • Owner shut down gym with no warning
  • Lack of respect toward members
#961359
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Cancelled membership more than 4 months ago and still getting charged for it. Keep calling but they keep giving me the run around without any resolution. I called the gym over 5 times and the manager is never there. They keep leaving messages and nobody calls me back....
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1.0
#943022
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Retro Fitness Gym Facility Review

Retro Fitness
#996417
1.8
Details
When i joined thete were more classes in afternoon now they are scarce, no late morning classes. !!!!!
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Additional Fees
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Short Review on January 07, 2017

Retro Fitness
#987272
1.2
Details
EVERY time I need to work out at the East Brunswick retro fitness it closes early for some lame excuse. They Do Not care at all about the customer.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Retro Fitness Membership Review

Retro Fitness
#903414
I want cancel my retro fitness
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Retro Fitness Cancellation Policy Review

Retro Fitness
#895240
2.8
Details
Really really bad they just take advantage of people.
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I really enjoyed my membership at the Aston, PA, Retro Fitness, but when I had to leave because of a medical setback, I'm finding it impossible. Today, I sent the requested letter, certified, return receipt requested, adult signature required. What follows here is...
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Anonymous
Katy

I hope your statement gets you the closure you need.Thank you for sharing. I had a similar experience years ago with a national chain that was sued for numerous issues which ...

#936693
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Visited retro fitness to cancel my membership. I have no time for the gym. I was denied my request for cancellation. This should be reviewed, also bad customer service.
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purpledragon
purpledragon

I feel your pain. I agreed to a one year membership term billed monthly. Retro renewed it anyway, and when my credit card expired later, they started hounding me for money tha...

#925349
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Training here is a SCAM!!! Don't sign the contract. Seriously, just do workout videos at home instead. The trainers are rude and the few I tried didn't know what they were doing. To end the contract before it autorenews you have to send a certified letter. Seriously??...
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Lakehurst, New Jersey
#914521
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Retro Fitness - Customer Care Review from Pompano Beach, Florida
3rd time we are here waisting our time because whoever opens on Saturday its always late , like 6 customer came already and they left leaving this comments on the door & Windows , it's unacceptable because we make our time to comer here then go to work and it's always...
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#908024
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Im a paying maintenance fees for retro in east Meadow long island which is great considering the gym equipment is always broken takes days to fix..why? The a/c never works and it is dark in there. Disgusting we end up leaving. The theater the only cool place in the gym...
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1.4
#905717
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I have been to Retro fitness on 2 separate occasions and still can NOT cancel my membership because the manager isn't available or on the premises. He explained to me his hours have changed due to changes being made at that location, but that isn't my problem. I...
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Anonymous
Anonymous

I have the same exact problem. Has been going on since june

I didn't like
  • Cancellation policy
  • Lack of respect toward members
#905163
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I been working out at a Retro Fitness for a while now and finally had enough. The owners and trainers are incompetent, the amount of issues other members had with billing is shameful, and the bad attitude of the the owners and trainers to anyone who tries puzzles me. I...
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1.9
I liked
  • Free weights
  • Equitment
I didn't like
  • Rules about making noise
  • When doing deadlifts
  • Lack of respect toward members
#895562
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