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These people are terrible. Monsters, greedy, money hungry beasts. I was a member for 3 years. I went because it was close & one of the instructors was excellent. There was also the promise of video on demand. For an additional $10, you could work out, privately in the...
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1.4
#1047393
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Last Sunday 3/19/17, exactly one month from my last complaint, the same thing, no one showed up to open the gym at 7:00. So I left after 20 minutes of waiting. I called the gym at around 10:00 am to complain to the manager. Some arrogant male answered the phone with an...
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I didn't like
  • Customer service
#1023502
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This gym and it's management are completely horrible. On January 10th I went in to meet with a personal trainer to start my sessions. I met with him to discuss pricing and what I was looking for. We discussed me going in after I came back from vacation. On January 17th...
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1.0
#1019586
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Short Review for February 25, 2017, Pc_other

Retro Fitness
#1013661
No one answer me help
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Retro Fitness Gym Facility Review

Retro Fitness
#996417
1.8
When i joined thete were more classes in afternoon now they are scarce, no late morning classes. !!!!!
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Short Review for January 07, 2017, Pc_service

Retro Fitness
#987272
1.2
EVERY time I need to work out at the East Brunswick retro fitness it closes early for some lame excuse. They Do Not care at all about the customer.
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Retro Fitness Membership Review

Retro Fitness
#903414
I want cancel my retro fitness
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This Sunday 2/19/2017, once again nobody was there at 7 am to open the gym many of us waited until 7:45 and then left pissed off. Many members continue to use the machine equipment as internet lounges and prevent the rest of us that want to exercise on the equipment...
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2.2
I liked
  • Price
I didn't like
  • Service
#1010657
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Interesting comment John Michael Jenko. Guess you have to try to protect your companies reputation as you have so many dissatisfied customers. I am one. I just left a message for you requesting a call back. Let's see if that ever happens. Your company should be...
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I didn't like
  • Can i rate in the negative
  • Cancellation policy
#1000464
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Hi I am a retro fitness employee and I'm a proud Retro Fitness Employee I am seeing all these comments about retro fitness but I am telling you when it comes to staff and billing info I as an employee make sure all members are treated right and they have no billing...
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5.0
#983617
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Signed up for Retro Fitness 2 years ago at the Hillsborough branch with the understanding that we would be billed monthly for one year, at which point the membership would expire if we did not renew it. It did renew, and I did not notice the charges on the credit card...
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1.0
#976278
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What gym location was this at? I'm just wondering because I live in Layton Utah and I had a membership to the one and only gym in this area of the state. I came in one day and the gym was closed permanently. I called customer service and they said my payments had been...
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2.2
#961463
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I joined Retro in January, and loved the staff, trainers, instructors, atmosphere and grew close to many gym members. A week ago, November 14, the owner, Bill arrived halfway through the day, kicked EVERYONE out of the building, locked the doors, plastered a couple of...
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4.5
I liked
  • Workers
  • Comraderie
  • Positveness
I didn't like
  • Lack of respect toward members
  • Owner shut down gym with no warning
#961359
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Cancelled membership more than 4 months ago and still getting charged for it. Keep calling but they keep giving me the run around without any resolution. I called the gym over 5 times and the manager is never there. They keep leaving messages and nobody calls me back....
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1.0
#943022
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