1.8
  • People1 votes
  • unsettling conversation1 votes
  • Center1 votes
  • Staff attitude5 votes
  • Cancellation policy4 votes
  • Bad billing3 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Mar 20
  • Fitness Centers
  • Hackensack, New Jersey
  • Staff
  • 71
  • REVIEW RATING 4/5

What would an 82 year old woman whose husband recently passed away really do to warrant being asked to leave after over 5 years a member....mention to management that she was going to let corporate know of the equipment not working and it not being fixed. With that one complaint she was asked to leave and had her membership refunded. When I tried to contact management as to why no warnings I... Read more

Was this review helpful? 1 0

Place is actually nice but it's owners are PATHETIC,especially Rob,he has NO idea what costumer appreciation real means,HEY ROB fix the holes in the ceiling!! Add comment

  • Feb 11
  • Fitness Centers
  • West Babylon, New York
  • Gym Membership Cancellation
  • 1
  • 1
  • 574
  • REVIEW RATING 5/5

I joined a year ago and went several times until I developed a spinal condition. I went to the club and asked to be withdrawn.. Well, you would have thought I was holding them up. They back away from the counter and said " you're under contract and you'll have to have a doctor's note that say's you're totally disabled"... My doctor wrote a note expressing my condition and they refused it because... Read more

Was this review helpful? 2 1

The floors are never level or even. I have never been to a Retro in my area that has maintained level floors. How can I expect to exercise safely? Add comment

  • Feb 04
  • Fitness Centers
  • Freeport, New York
  • Gym Contract
  • 1
  • 1
  • 392
  • REVIEW RATING 5/5

I stopped going to this gym while I continued to pay off the full year of my contract to avoid paying a fee. When it came to the end of my contract I asked to not be auto renewed. The employee told me he would take me off of the list and I wouldn't be charged anymore. When the next month came, my account was charged again. Now they are telling me that there is a 60 day cancellation fee and it... Read more

Was this review helpful? 2 0

  • Feb 04
  • Fitness Centers
  • Gym Membership Cancellation
  • 207
  • REVIEW RATING 4/5

I signed up for this gym and didn't go for months because of their small facilities never having enough space for all members to work out. By the time it came to cancel because my membership was for 1 year only, i went through the worst time. Went in and asked to not be renewed when January 2015 came, the employee stated I would be taken off of the list and not charged in January. On January... Read more

Was this review helpful? 1 0

I was in retro in wayne nj today when I purchased my smoothe I ask them about my punch card and they had stopped them u have too be a member of that gym very upset I had bought a lot of shakes from them now I have too start all over not happy Add comment

  • Jan 09
  • Fitness Centers
  • Woodbridge, New Jersey
  • Membership
  • 2
  • 2
  • 643
  • REVIEW RATING 5/5

I've been a member at Retro for years and have signed up my family members to..I Went to the Retro in Woodbridge cause I was in the area and unknown to me there was a problem with my account. .I normally go to a different Retro..The worker at the counter ( who was rude and had a attitude ) wouldn't let me in ..So I asked to speak with the manager. So I am speaking to Monica Sanchez who is the... Read more

Was this review helpful? 3 0

  • Jan 09
  • Fitness Centers
  • New York, New York
  • Gym
  • 162
  • REVIEW RATING 4/5

I am a member of the retro in secaucus. I do there for the only reason being that the locations is bigger then the other one by my house. Everyone seems to be nice except the big guy there the one that's in charge. You walk into that place and u say good morning and he looks at you and turns his head. It's like he is mad at the world. No people skills what's so ever. I have heard that he said... Read more

Was this review helpful? 0 0

Worst customer service. Very poor quality in everything. They are cheaters, will tell you 60 day cancellation and will still charge you after which makes no sense. General manager should not be working there. Very bad attitude and does not know how to handle situations. She is not ready for this position. Do not sign up to retro worst experience ever. Add comment

Had an experience with Retro Fitness?

Write a review

More results for "retro fitness"

Categories Results

Product Results

Tag Results

Did not find what you were looking for?
 
×
You are reading about Retro Fitness.
Filing a new complaint about
×