Retro Fitness Complaints and Reviews

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Retro Fitness
Main address:
(732) 431-0062, ,
  • 99+4 mobile complaints
  • $10.8K claimed losses
  • $105 average
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  • Sep 10
  • Fitness Centers
  • South Brunswick Township, New Jersey
  • Fitness Contract
  • 48

Consumers were not given physical copies of their contracts. It was emailed to them. There is not even a place where the consumer was asked to put an X to say I accept. They were not also counseled about the terms. Places who will welcome your complains to fine them and sent to prison: 1. Department of Law and Public Safety Division of Consumer Affairs in YOUR STATE 2. Office of The... Read more

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  • Sep 10
  • Fitness Centers
  • Billing Practice
  • 39

The billing practices that Retro Fitness employs though ABC Financial are not only misleading, the Retro/ABC collusion purposefully works to squeeze every last penny from once loyal customers that wish to cancel their subscription (we moved out of state). In our experience, both Retro and ABC pointed the finger at one another for their billing/cancellation practices and refused to make a common... Read more

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They are trying to charge me 2 months of membership after I canceled my membership. They are making money off people who don't use their membership in the process of trying to terminate it. Worst gym ever Add comment


  • Aug 27
  • Fitness Centers
  • Company Management
  • 266

Do not join the retro fitness location in freeport. Back in February I put my account on a 3 month college freeze. At the time, the associate told me had no experience with this and I had to explain to him exactly what a college freeze was. He told me he would write my name down and tell someone else. My member was frozen for the three months I was away, however I was just informed that my... Read more

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I going to close my bank account but there is someone else registered on my account I don't wanna be charged by retro fitness. Again. I want it canceled. Add comment


  • Aug 05
  • Fitness Centers
  • Monroe, New York
  • Gym Membership Cancellation
  • 1
  • 1
  • 579

I was charged with an annual renewal fee a few months after cancelling my membership completely a month prior. I spoke with Jess, an employee at the Monroe, NY location, and she handled my request very professionally and kindly. Informing me that they couldn't remove the renewal fee due to corporate legations. I asked her for their number and proceeded to call. Once I got a hold with Robert... Read more

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This gym sucks please don't join they charge you different kind of fees every month so please don't join Add comment


  • Aug 02
  • Fitness Centers
  • Kearny, New Jersey
  • Receptionist
  • 228

Im complaining the general manager of retro fitness prospect west orange nj branch . Im a member for almost 6 months i dont go there often once or twice a month if i have free time my complaint is about the new rules that we dont know they impose a rules that if your late in 10 min in any program you cant go inside the program now , because i dont go there regularly i went there at 10 am and i... Read more

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  • Aug 01
  • Fitness Centers
  • Syosset, New York
  • Uninformed Fee Charges
  • 1
  • 1
  • 218

Watch out for the yearly maintenance fee they charge you for 30 per person. It is not the fact they charge you this fee which they claim is for new equipment and maintenance (what are membership fees for?) but they don't inform you that they are going to charge this fee yearly. I call to see if the monthly charges changed and they inform me that on the membership agreement it states there is a... Read more

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  • Jul 31
  • Fitness Centers
  • Farmingdale, New York
  • Bad Gym Management
  • 7
  • 7
  • 234

DO NOT JOIN THIS LOCATION!!!...I joined years ago and only stayed as long as I did because I lived 2 minutes away...I've since moved to another gym. The Farmingdale location (and many of the Long Island locations, as well as the one in Yonkers) is owned by an old caucasian couple...Jason, an anorexic looking stick who sells his homemade, useless, rainbow powders at the front desk and his... Read more

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