Retro Fitness Complaints and Reviews

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Retro Fitness
Main address:
(732) 431-0062, , http://www.retrofitness.net/Web/ww/en/corpcontact.dhtml
  • 109+5 mobile complaints
  • $11.4K claimed losses
  • $100 average
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  • Nov 21
  • Fitness Centers
  • Glen Cove, New York
  • Membership Freeze
  • 1
  • 1
  • 56

I'M LEAVING THE AREA FOR WINTER AND JUST CALLED TO PUT MY MEMBERSHIP ON HOLD. THEY CAN ONLY HOLD IT FOR PART OF THE TIME WHILE I'M AWAY. I DID THE MATH AND FOUND OUT IT WAS BETTER TO CANCEL AND RE-SIGN UP WHEN I RETURN IN SPRING. THEY TELL ME THAT THE CANCELLATION STARTS IN 2 MONTHS AND I HAVE TO PAY FOR 60 DAYS WHILE I AM AWAY. WHAT A RIP-OFF. I WILL NEVER GO BACK TO THESE GUYS. THIS... Read more

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  • Oct 29
  • Fitness Centers
  • Fort Myers, Florida
  • Manager
  • 1
  • 1
  • 234

This is my 2nd complaint about the Ft. Myers location since it has come under new management in March 2014. Still very unprofessional and the manager Tyler continues to display his inability to show proper customer service. Today, as I was passing the counter on my way out, this twink manager asks me if I've tried the new Retro Fitness app. I told him I wasn't going to waste my time with it. He... Read more

Was this review helpful? 3 2

     

  • Oct 20
  • Fitness Centers
  • Gym Membership Cancellation
  • 207

No body trust if they say the membership gets cancelled with 60 days notice. Its real cheat. I am being billed till today and got a call from collections. Now am supposed to pay more than what I owe. CHEAT! CHEAT! CHEAT! Really these centers should get closed. They just want to make money and no trust to be gained by them from their customers. BEWARE OF RETRO FITNESS!!!!!!! DO NOT ENROLL... Read more

Was this review helpful? 0 0

Here I am. In a dark parking lot waiting over an hour for the gym to open. Sign says Mon thru Fri 5 am - 11pm. It is noe 6:14 am. Now I can't work out cause I'm going to be late for work. Add comment

     

  • Oct 08
  • Fitness Centers
  • Employees Attitude
  • 1
  • 1
  • 292

I have been a member of this gym for 3 years and have always gotten an attitude from the two blondes at the front desk. Both women always give me an attitude nomatter what I do, il walk in and scan my card and they'll just ignore me not even acknowledgment! As for the situations where I've had to interact with them such as going tanning or informing them about a machine that was malfunctioning... Read more

Was this review helpful? 1 1

     

  • Oct 01
  • Fitness Centers
  • Holmes, Pennsylvania
  • Gym Membership
  • 278

This place is horrible !!!!!! Do yourself a favor and find another gym. They will tell you what you want to hear and mislead you into signing things you don't even know your signing. STAY AWAY!!!!!! My advice for anyone who is dealing with this horrible gym and don't no what to do is call your state rep they will help you. And for anyone who is thinking about joining STAY AWAY FAR AWAY!!!!! THIS... Read more

Was this review helpful? 1 0

     

  • Oct 01
  • Advertisements and Cons
  • Forked River, New Jersey
  • Gym Membership
  • 269

Just FYI - when you sign up for retro fitness you automatically sign up for a year's membership and there is no way to get out of the contract unless you move 25 miles away or have a medical excuse. I would not recommend this gym to anyone for this reason. I'm really disappointed to find out firsthand that this is a huge corporation with corporate policies and attitudes, disguised as a "local"... Read more

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  • Oct 01
  • Fitness Centers
  • Holmes, Pennsylvania
  • Overcharge
  • 3
  • 3
  • 373

I joined Retro Fitness in May, 2014 for $19.99. I requested a Personal Trainer just to jump start my workout for $120.00. I was told that I could cancel at anytime. I went through 4 weeks and cancelled. Retro had already billed for June, which they credited my account for. They charged in July, and credited my account. They charged in August. At that time i was told that I had signed up for a... Read more

Was this review helpful? 3 0

     

  • Sep 25
  • Fitness Centers
  • Middletown Township, New Jersey
  • Extended Membership
  • 2
  • 2
  • 248

After 1 year membership, we cancelled for the family. Retro continuted to bill for my son and myself. Everytime we called, they said they would take care of it. When I finally persisted to speak to the owner, he told me I had only cancelled one membership and that his employees never would have made a mistake. I had to pay for 60 more days. On top of that, they continued to bill me beyond the... Read more

Was this review helpful? 1 0

     

  • Sep 23
  • Fitness Centers
  • Monroe, New York
  • Gym Membership Cancellation
  • 113

Scam!!!! payed for a one year membership $49.99 a month when my year was over they said i still have to pay 2 more months which is $100 last time i check it was a year membership not a year and 2 months membership..I have to write a letter as to why i want to cancel my membership,its really annoying to have to pay 2 extra months when my membership was clearly over. never again will i go to retro... Read more

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