Retro Fitness Complaints and Reviews

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Retro Fitness
Main address:
(732) 431-0062, , http://www.retrofitness.net/Web/ww/en/corpcontact.dhtml
  • 90+2 mobile complaints
  • $9.2K claimed losses
  • $100 average
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  • Jul 21
  • Fitness Centers
  • Fort Myers, Florida
  • Unprofessional Staff
  • 70

Very unprofessional ownership and employees. Especially the assistant manager. The gym is no longer locally owned. It's now a cookie cutter gym that pushes high calorie & high sugar smoothies on its members everyday. Equipment is decent but not nearly enough space or machines to have a comfortable and challenging workout. No sauna or steam room but Retro charges the same monthly rate as a... Read more

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  • Jul 17
  • Fitness Centers
  • Camden, New Jersey
  • Personal Training Services
  • 52

Up until this month, July 2014, I have been perfectly happy with this gym. However, this month I had ONE personal training session and then my trainer went away the following week for vacation. He said he would contact me for the week after. Well, He NEVER contacted me and I figured we were still on. He never showed up and I ended up having the manager call and send him a text message. Well, days... Read more

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  • Jul 17
  • Fitness Centers
  • East Windsor, New Jersey
  • Noisy Fitness Center
  • 14

East Windsor Retro Fitness, employees are telling the many complaining members that it is a corporate policy the have the music so annoyingly loud. I have never heard of such an inane idea before. Most members listen to their own personal headphones and the rest prefer the music set at a lower volume as background music not Disco. Can you please contact the East Windsor NJ Retro and ALLOW them to... Read more

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  • Jul 03
  • Fitness Centers
  • New York, New York
  • Membership
  • 2
  • 46

Retro fitness in tottenville Staten Island. I have been on and off asked to sign in at my home gym because last year I went to a different retro a bunch of times. When told I am not signing in, I was told to leave. I asked for the manager where she explained the policy on how I need to come six times in a month before it switches my home store regardless of the fact that I haven't been to the... Read more

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  • Jun 04
  • Fitness Centers
  • Fairfield, New Jersey
  • Gym Cancellation Lie
  • 53

HAND DELIVERED cancellation of membership 3 years ago. Membership NEVER used. Mysteriously, they can't locate the cancellation notice and have now sent the account to collection. I never received a notice, nothing. The credit card expired and clearly, as the membership was cancelled within 30 days, the card was not charged. Fairfield NJ location is TERRIBLE, JUST TERRIBLE. Avoid this gym. When I... Read more

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  • May 27
  • Fitness Centers
  • Moorestown, New Jersey
  • Billing After Cancellation
  • 111

I canceled at the facility in Feb. The next May they were still taking fees every month. The manager kept avoiding my phone calls, finally gave me one month's refund in May. They say you need to pay for 60 days after your membership is canceled because of their billing company. I contacted the billing company, and they told me they do NOT have a 60 day policy, it is strictly up to the gym.... Read more

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Need to go at work 8:00 and doors are not open when I get here at 7:00 and it's 7:17 and still not open. What the ***! Add comment

  • May 16
  • Fitness Centers
  • Holmes, Pennsylvania
  • Unprofessional Realtors
  • 152

Retro Fitness fired my trainer because she was being sexually harassed by co-workers and reported it. This was a trainer that I have been training with for over a year and I followed her to this gym. I wouldn't even be at this *** gym if it wasn't for my trainer. When they fired her I wanted out of my contract since I signed up SPECIFICALLY with her. Her name was even on the contract. I... Read more

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  • May 15
  • Fitness Centers
  • Monroe, New York
  • Fraudulent Charges
  • 130

This statement of complaint is an official written dispute of the validity of the debt or any portion thereof as regards to services agreed to by Retro Fitness at 785 State Rd 17M in Monroe, NY 10950. I have fulfilled my contractual agreement with Retro Fitness of Monroe. It was paid in full and met all contractual agreements. Retro Fitness is not honoring their end of the service contract, nor... Read more

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