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1.8 Based on 58 reviews
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  • Customers like
    • Location 3
    • Price 2
    • unsettling conversation 1
  • Customers don't like
    • Cancellation policy 13
    • Staff attitude 8
    • Bad billing 5
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Im a paying maintenance fees for retro in east Meadow long island which is great considering the gym equipment is always broken takes days to fix..why? The a/c never works and it is dark in there. Disgusting we end up leaving. The theater the only cool place in the gym has been broken for a week. How hard is it to fix? The place is a mess weights all over and staff just stands behind the counter talking. In the process of finding a respectable... Read more

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I have been to Retro fitness on 2 separate occasions and still can NOT cancel my membership because the manager isn't available or on the premises. He explained to me his hours have changed due to changes being made at that location, but that isn't my problem. I shouldn't have to continue to pay monthly until he is available. So they continue to charge me $19.99 monthly and a ridiculous fee of 12 dollars and change for something I'm not even... Read more

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I want cancel my retro fitness

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I been working out at a Retro Fitness for a while now and finally had enough. The owners and trainers are incompetent, the amount of issues other members had with billing is shameful, and the bad attitude of the the owners and trainers to anyone who tries puzzles me. I am insulted by the trainers there when I am working out with them saying I push myself too much. Wait this is a gym? Why do you not want me to workout hard? Some people have been... Read more

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Really really bad they just take advantage of people.

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Im a guy and feel uncomfortable as soon as a decent girl walks by everyone works next to her they're so creepy. People stare at u way too much,very immature staff,dirty,packed

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I would never recommend this gym. Hard to get out of contract and the customer service is aweful!!! Beware.

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Retro sucks!!! Their *** cancellation policy and billing not explained properly! Their annual fees etc are ridiculous! No wonder people are quitting and joining LA fitness!

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The manager hear is one of the most disrespectful person I have ever came across. If your not in his small click then you are nothing but a membership fee. He talk down to the costumers and soon. He talk bad about the zumba classes and but his spin classes above everything. Last but no least. When i ask why the movie room was no longer he said that spin was more important and maybe if i did a few spin classes i could lose some weight. Read more

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If your home gym is Fairfield where you have a VIP membership (that includes child sitting, tanning and classes), you can't go to Retro of Kenvil and expect them to honor your VIP membership. When you go to another gym you only have BASIC membership (access to any Retro Fitness). It sounds like Justine offered you the VIP privileged for an additional fee as a courtesy. To change your home gym to Kenvil, all you need to do is go there a few... Read more

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