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  • Customers like
    • Price 2
    • Location 2
    • unsettling conversation 1
  • Customers don't like
    • Cancellation policy 8
    • Staff attitude 6
    • Bad billing 4

Legalized thieves! Running promotions for no money down and then taking out unadvertised fees 4 days after I joined. I guess they figure they might as well get it before you can end your membership. They should change their name Retro Robbers. Add comment

East Meadow Retrofitness is terrible, as bad as all the comments before this one. I had same cancellation issue, charging me way after my membership ended. It's very hard to get to speak to the manager which appears intentional. Also getting clear terms and cancellation in writing is as difficult as they can make it. It's really a horrible business with a pattern of dishonest practices. I left... Read more

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I just signed up to Retro Fitness at 2244 Church Avenue. I am making sure i cancel their joke of a "Vip" membership! A waste of my time for the 2016 year. I should of gone to planetfitness instead that is 2 doors down. I also called the coporate office and i am waiting to hear their storyline before i call the BBB - Better Business Bureau. So was looking forward to professionalism and found... Read more

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Great gym! Equipment and gym is clean. The staff and clientele are friendly and respectful. Add comment

My poor experience of the East Meadow Retro Fitness began not when I was attending the gym but upon cancellation of my service. I cancelled my membership several months ago and was advised by a gentleman working there that I would be charged an additional two months after cancelling. I did not agree with the company's tactics but signed the cancellation form and that was it, or so I thought. I... Read more

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15 reviews 1.0 star rating 12/21/15 Let's start with the price $19.99 sounds good but they charge your card more often then every 30 days, adding on an extra $19.50 on top of the $19.99 per month so no deal there ! The equipment is dusty hello do your job, lift a finger & dust the tops of the equipment ! The juice bar serves very fattening drinks would never drink even a free sample. I guess... Read more

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Such a ripoff; convinced me to purchase extra training sessions. Also was very interested in their app. Management won't return repeated calls or emails regarding the app and the staff is clueless. When I went to confirm I was not on automatic renewal for regular gym membership, I was assured I was not. The yearly fee was again debited -now I have to submit a letter of cancellation, and I cannot... Read more

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Retro Fitness in Flatbush has no functioning toilets. The basement close to the where the leg press machine is located is stink. This is from the clogged sewer pipes which runs above the machine. Filty. Add comment

First off do NOT come here. I used to come regularly at night up until they had a male employee who would go into the Female locker room that has showers in it while I was changing without knocking or anything!! He would go into "clean" yet he would just want to go in random times whenever there was females in the locker. He would just bring in spray bottle and a cloth and go into the restroom... Read more

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