Retro Fitness Complaints and Reviews

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Retro Fitness
Main address:
(732) 431-0062, ,
  • 96+3 mobile complaints
  • $10.5K claimed losses
  • $106 average
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I going to close my bank account but there is someone else registered on my account I don't wanna be charged by retro fitness. Again. I want it canceled. Add comment

  • Aug 05
  • Fitness Centers
  • Monroe, New York
  • Gym Membership Cancellation
  • 357

I was charged with an annual renewal fee a few months after cancelling my membership completely a month prior. I spoke with Jess, an employee at the Monroe, NY location, and she handled my request very professionally and kindly. Informing me that they couldn't remove the renewal fee due to corporate legations. I asked her for their number and proceeded to call. Once I got a hold with Robert... Read more

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This gym sucks please don't join they charge you different kind of fees every month so please don't join Add comment

  • Aug 02
  • Fitness Centers
  • Kearny, New Jersey
  • Receptionist
  • 139

Im complaining the general manager of retro fitness prospect west orange nj branch . Im a member for almost 6 months i dont go there often once or twice a month if i have free time my complaint is about the new rules that we dont know they impose a rules that if your late in 10 min in any program you cant go inside the program now , because i dont go there regularly i went there at 10 am and i... Read more

Was this review helpful? 0 2

  • Aug 01
  • Fitness Centers
  • Syosset, New York
  • Uninformed Fee Charges
  • 1
  • 153

Watch out for the yearly maintenance fee they charge you for 30 per person. It is not the fact they charge you this fee which they claim is for new equipment and maintenance (what are membership fees for?) but they don't inform you that they are going to charge this fee yearly. I call to see if the monthly charges changed and they inform me that on the membership agreement it states there is a... Read more

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  • Jul 31
  • Fitness Centers
  • Farmingdale, New York
  • Bad Gym Management
  • 7
  • 158

DO NOT JOIN THIS LOCATION!!!...I joined years ago and only stayed as long as I did because I lived 2 minutes away...I've since moved to another gym. The Farmingdale location (and many of the Long Island locations, as well as the one in Yonkers) is owned by an old caucasian couple...Jason, an anorexic looking stick who sells his homemade, useless, rainbow powders at the front desk and his... Read more

Was this review helpful? 1 3

  • Jul 31
  • Fitness Centers
  • Marlboro Township, New Jersey
  • Rude Staff
  • 102

Such a horrible place with horrible people. They have no compassion or heart at all. I can't believe they would let someone walk out of there with tears in there eyes because they couldn't pay for the gym are getting over drafted by them and has major depression which by the way isn't considered a disability to them. They are horrible people I will never give them my business again. They are not... Read more

Was this review helpful? 0 2

  • Jul 21
  • Fitness Centers
  • Fort Myers, Florida
  • Unprofessional Staff
  • 178

Very unprofessional ownership and employees. Especially the assistant manager. The gym is no longer locally owned. It's now a cookie cutter gym that pushes high calorie & high sugar smoothies on its members everyday. Equipment is decent but not nearly enough space or machines to have a comfortable and challenging workout. No sauna or steam room but Retro charges the same monthly rate as a... Read more

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  • Jul 17
  • Fitness Centers
  • Camden, New Jersey
  • Personal Training Services
  • 123

Up until this month, July 2014, I have been perfectly happy with this gym. However, this month I had ONE personal training session and then my trainer went away the following week for vacation. He said he would contact me for the week after. Well, He NEVER contacted me and I figured we were still on. He never showed up and I ended up having the manager call and send him a text message. Well, days... Read more

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  • Jul 17
  • Fitness Centers
  • East Windsor, New Jersey
  • Noisy Fitness Center
  • 46

East Windsor Retro Fitness, employees are telling the many complaining members that it is a corporate policy the have the music so annoyingly loud. I have never heard of such an inane idea before. Most members listen to their own personal headphones and the rest prefer the music set at a lower volume as background music not Disco. Can you please contact the East Windsor NJ Retro and ALLOW them to... Read more

Was this review helpful? 0 1
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